CXFS 2018

July 10-July 12, 2018

Westin Copley Place, Boston MA


Dan Roan

Service Design Product Analyst
Mr. Roan, a service designer and product owner at the Consumer Financial Protection Bureau, has 10 years of experience working at the intersection of user research, strategy consulting, and policy development for clients in both the public and private sectors. His blend of user-centered design skills and agile project management approach enable his clients to determine their users’ needs, design offerings around those needs, and successfully launch products and services, often in constrained or regulated environments.