CXFS 2018

July 10-July 12, 2018

Westin Copley Place, Boston MA


Daniel Long

Chief Experience Officer
Newtown Savings Bank
Dan Long is Senior Vice President and CXO of Newtown Savings Bank. Dan joined the bank in 1998 and was the bank’s Marketing Director before becoming CXO in 2013. Dan is currently focused on the development of a bank-wide Customer Experience Certification program and chairs the committee developing the bank’s Omni Channel. Dan started his banking career in 1982 in product development and has been in banking for most of his career. Dan holds a BS in Finance from the University of Connecticut and an MBA with a specialty in Quantitative Methods from Fordham University. He is current Board Member and previous Chairman of The Kennedy Center Inc, serving the needs of people with intellectual disabilities. He resides in Cheshire CT with his wife Lisa