CXFS 2018

July 10-July 12, 2018

Westin Copley Place, Boston MA


John Stillman

Social Media Operations Manager
John Stillman is part of BECU’s Experience Design Team, comprised of Design professionals and Insights Analysts focused on listening to member feedback and advocating changes that enhance member experiences. John (a.k.a. #JohnBECU) is responsible for monitoring and responding to all incoming comments and questions on BECU’s social community, and over the past few years, has become the face and ‘voice’ of social response for BECU members and across the largest Credit Union in Washington State. As the “Social Media Guy”, John partners daily with business units in the organization to ensure that accurate information is shared to the community and reports back to business units so the Credit Union is aware of key trends. John originally hails from the Golden State of California, where he earned his Bachelor of Arts degree in Fine Art and currently lives in Spokane Washington.