CXFS 2018

July 10-July 12, 2018

Westin Copley Place, Boston MA


Karen Behboudi

VP, Digital Marketing
CI Investments
Karen Behboudi is the Vice-President of Digital Marketing at CI Investments Inc. Her 17 years in financial services has provided her with a deep understanding of the lifetime relationships between financial professionals, their clients and their investment companies of choice. Most of Karen’s professional career has been spent leading customer support teams in retail investments, distribution and discretionary management channels. Karen’s passion towards fostering a deeper connection to champion the voice of customer and constant vigilance of those insights to deliver enhanced customer experiences is shaping the culture of her new digital marketing team. Karen earned a Bachelor of Arts degree and certificate in Digital Strategy & Communications Management from U of T and remains an active member of the Customer Experience Professional Association (CXPA)