What is CXFS?

Customer Experience for Financial Services (CXFS) is where America's most innovative financial services customer experience professionals meet and learn.


Who Attends CXFS?

The worlds leading financial institutions will be in Boston this July, including:

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2017 Featured Speakers Include:

Deborah Cornwell

Executive Director, Senior Experience Owner
USAA

Stacey Collins

Director, Experience Design and Implementation
BECU

Ben Hoffman

AVP User and Customer Experience
Hanover Insurance

Bill Schimikowski

Vice President, Customer Experience
Fidelity Investments

Tim Hong

CMO
MoneyLion

Utibe Bassey

Director of Customer Experience
MetLife

Mike Rehorst

Director Client Experience Strategy & Design
Northwestern Mutual

Natalie Higgins

SVP - Director, Customer Experience
Citizens Bank

Why attend CXFS?

 

Get inspired

Our speakers are some of the greatest customer experience thought leaders alive today. They will shift your paradigms, challenge your assumptions, and spark new insights.

 

Make New Friends

Customer experience is a close-knit community of innovators. Meet new friends, trade business cards, and make the connections that will accelerate your career.

 

Learn more. Faster.

We’re only human: long presentations put us to sleep. Our speakers have just 20 minutes to pack in as much discovery, innovation, data, and actionable insight as possible.

"A truly effortless experience with regards to understanding insights from the industry."

Guneet Singh, Sr. Director Business Transformation

#CXFS

You’ll come as an attendee, and leave as part of a community.


"Great group, great speakers, and a great set of topics at a time of tremendous change and transformation in the world of retail financial services. Recipe for the generation of ideas that will influence the path of retail financial services for decades to come.”

Alex Sion, President & Managing Director, Movenbank

Renaissance Boston Waterfront Hotel

606 Congress St, Boston, MA 02210


  (508) 543-5500   Website











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