TBA
Chuck leads the North American customer experience for Kantar TNS, working with both B2C and B2B companies on assessment, measurement and activation of customer experience strategy. Chuck has had a consistent focus working with technology, financial services, media and retail organizations to drive business growth from customer experience programs. Chuck has been an Adjunct Professor of Marketing and a contributor to various media including the Wall Street Journal, New York Times and USA Today as a speaker at industry conferences. Chuck holds a B.S. in Marketing and Management of Information Systems and an MBA in Finance from La Salle University in Philadelphia, PA.
Check out the incredible speaker line-up to see who will be joining Chuck.
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