Dashbot (Past Sponsor)

Dashbot is a Conversational Data Platform designed to help businesses unlock the valuable insights hidden within their conversational data. We ingest & transform unstructured conversational text from any channel within your business — such as agent calls, chatbot messages, emails, and SMS data — and we use advanced Machine Learning to seamlessly process & analyze this omni-channel conversational data in order to extract actionable insights from any customer interaction at scale. We have analyzed over 100 billion interactions for our customers such as Dropbox, Disney, and Netflix