Forethought (Past Sponsor)

Forethought goes beyond traditional chatbots by infusing Human-Centered AI at each stage of the customer service journey, boosting customer satisfaction and agent efficiency alike. Now you can resolve common cases instantly, automatically prioritize and route tickets, and assist agents with relevant, AI-powered knowledge—all from one platform. Awarded “Best Company Outlook” by Comparably, Forethought is trusted by top brands across SaaS, FinTech, Ecommerce, and more