Front (Past Sponsor)

Front is a communication hub that helps teams build strong customer relationships on digital channels. In a competitive industry like financial services, timely yet thorough responses are critical to retaining business and establishing trust for referrals. Front brings traditionally siloed channels like shared inboxes, social media, phone, SMS, and chat into a centralized view and gives teams newfound collaboration capabilities. Easy access to customer data and automated rules that triage high query volume, let teams focus on delivering deeply personalized communications. Gain insight into team performance with analytics that track response times, set SLA benchmarks, and measure customer satisfaction. More than 7,500 businesses, including Assurance, Policygenius, HealthIQ, Founder Shield, and Lending Home, use Front to enhance the customer experience at scale. To learn more, visit front.com.