Next Gen CX for Financial Services

July 17 - 19, 2017

Renaissance Boston Waterfront Hotel, Boston, MA


Sponsors & Exhibitors




FUEL CYCLE is a mobile-first community platform for super charging the relationship between brands and customers. From discussion boards and live chats to gamification and rewards management, FUEL CYCLE offers an easily customizable and robust solution for brands and businesses to build high-impact online experiences for their customers. FUEL CYCLE provides customer intelligence for organizations across industries, including media & entertainment,consumer goods, financial services, healthcare, automotive and technology.Brand communities powered by FUEL CYCLE include ELLE, Hertz, UPS, AIG and more. 



Lithium builds trusted relationships between the world’s best brands and their customers, helping people get answers and share their experiences. Customers in over 34 countries rely on Lithium to help them connect, engage, and understand their total community. With 100 million unique monthly visitors across Lithium communities and 600 million online profiles scored by Klout, Lithium has one of the largest digital footprints globally. Combining the data and software, Lithium customers boost sales, reduce service costs, spark innovation, and build brand loyalty and advocacy. To find out how Lithium can transform your business, visit or follow us @LithiumTech.



Mad*Pow is a design agency that strives to help people improve their health and wellness, improve their financial well being, learn, and connect.



Asking isn’t the same as engaging, and engagement is only the beginning.  Where are you in your CX journey?

At Maru/edr, we’ve built our business around helping brands use our technology, advanced analytics, and advisory services to improve their end-to-end CX program.

Our best-in-class technology ensures that we reach the right customers, with the right questions, in the right way, to deliver real-time insights to stakeholders. More importantly, our team of experts helps you create differentiated customer experiences by going beyond CX measuring and monitoring.

We are a fast-growing organization, with team members in the US, UK, and Canada who have been helping our 200+ customers engage better since 1999.  For more information, visit

Pitney Bowes


Pitney Bowes (NYSE: PBI), is a global technology company powering billions of transactions – physical and digital – in the connected and border less world of commerce.  Clients around the world, including 90 percent of the Fortune 500, rely on products, solutions and services from Pitney Bowes in the areas of customer information management, location intelligence, customer engagement, shipping,mailing, and global ecommerce.  The Pitney Bowes Commerce Cloud provides access to Pitney Bowes solutions, analytics, and APIs to drive commerce.   For additional information, visit Pitney Bowes, the Craftsmen of Commerce, at  

SingleStone Consulting


SingleStone is a customer experience (CX) consulting firm that specializes in reducing friction and removing barriers in business. We help Fortune 1000 financial services and insurance clients collaborate in better ways, build ideal user experiences (UX) for serving customers, and deliver tangible results.

We offer expertise for improving CX, driving digital engagement,developing software, and implementing Cloud & Dev Ops through secure, scalable solutions.

Our other capabilities for enhancing customer experience include CX strategy, UX design, customer research, process improvement, customer communications management (CCM), customer relationship management (CRM), and implementing content management systems (CMS) systems.

For more information visit