CXFS 2020

November 09 - 10, 2020

Renaissance Boston Waterfront Hotel, Boston MA

Albert Whitley, Client Experience Design Strategy at BNY Mellon

Albert Whitley


Client Experience Design Strategy
BNY Mellon

Check out the incredible speaker line-up to see who will be joining Albert.

Download The Latest Agenda

Day One July 21, 2020 Setting Up for Success: Driving A CX Transformation Throughout Your Organization

Tuesday, July 21st, 2020


1:55 PM Panel: Building Your Best Design Team

Maximizing the effectiveness of your design team from the start is critical to your organization’s success. During this discussion, our UX leaders talk tactics for doing their best to prepare their teams to build in flexibility for what is to come. Our panelists will cover:
• Managing change
• Growing and sustaining a team
• Keeping UX’ers engaged and constantly refreshed to take on all the new and varied challenges that get thrown our way to solve

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