Day One July 21, 2020 Setting Up for Success: Driving A CX Transformation Throughout Your Organization
Tuesday, July 21st, 2020
As Freddie Simhauser put it during our last session, there is an art and science behind people and organizations who are excelling at culture. During this interactive panel, our culture experts will dive deeper into discussion around how their organizations are “Culturizing” the experience for both customers and employees.
•Achieving executive buy-in in order to embed CX and EX practices deep within your organization’s culture
•The #1 tip our panelists have for streamlining culture and experience across the institution
•Panelist share: If I could do one thing differently, I would…