Devon Mychal

Sr. Director of Product Marketing Cresta

Day Two Tuesday, July 16, 2024

9:30 AM Practical Applications of AI in the Contact Center: Reduce Costs, Manage Risk, and Grow Relationships

Join Cresta to discover how leading banks, insurance providers, and Fintechs are leveraging human in-the-loop AI to empower agents and leaders, achieving exceptional outcomes:

Achieve real-time compliance oversight across 100% of conversations
Reduce quality management overhead by 50%
Achieve double digit increases to loan and policy cross-sell conversion
Avoid millions in net credit loss

Check out the incredible speaker line-up to see who will be joining Devon.

Download The Latest Agenda