Gautam Patankar

Chief Experience Officer Bobby Jones Links

Gautam’s main work is personalize the customer journey at each of the company’s properties by developing a high-performing staff by training key leaders and front-line staff to offer superb service and exceptional member and guest experiences. He leads the Jones University training program and is passionate about building employee and service-centric club cultures. Gautam is the standard bearer for instilling Bobby Jones Links’ 17 service standards at all properties and educating team members on the company core purpose: to make a difference. Gautam’s journey into the golf industry started as a caddy as a junior golfer. After graduating from Rutgers University, where he played on the golf team, he managed country clubs of all types before focusing on developing golf industry leaders and staff to be as passionate as he is about serving others.