Jarrod Joplin

Jarrod is an SVP of Experience Design at Bank of America helping to build an experience design organization, authentic culture, and consistent human-centered design practice across all portfolios. Most notably, he was previously a design director at USAA and a lead designer in the early days of IBM Design. Jarrod cut his teeth on classical graphic design and brand systems back in the day. Today he is focused on championing great user experience at scale. A believer in human-centered design, design thinking, and agile methodologies, he is continually working to deliver delightful intuitive product experiences that have customer and market impact. He has three kids, one dog, four chickens and a sort of mini-pig.