Jeremy Livingston

Global Director of Customer Experience & Omnichannel Boston Scientific

Jeremy is a commercial leader who pushes the boundaries of innovation and business fundamentals to create value through customer & patient centric solutions. Currently, he is a Global Director at Boston Scientific, leading the enterprise Customer Experience & Omnichannel team. Jeremy leads the omnichannel roadmap and operates a portfolio of capabilities, programs, and solutions where his team works directly with businesses to identify, launch and manage these customer-centric programs. Prior to joining Boston Scientific, Jeremy was a Product Director, XARELTO®, where he was led the development and execution of a first-of-its-kind omnichannel commercial model within Janssen, as well as managed media and several core HCP digital platforms and services. Jeremy worked at Johnson & Johnson for 11 years and had various commercial roles across the globe. He successfully led brand teams with scopes managing local, regional, and global responsibilities across their Pharmaceutical and Consumer healthcare business units. Jeremy holds a B.S. degree in Marketing and Finance from Miami University, in Oxford, Ohio and an MBA in Marketing & Entrepreneurship from Indiana University. He resides in Scotch Plains, New Jersey with his wife Erin, and daughters Avery (6) and Jordan (3).