Jim McKeown

As customer expectations rapidly evolve, financial institutions are faced with the imperative to deliver seamless, convenient, and secure digital banking experiences. Our distinguished panel of industry experts will delve into the strategies, challenges, and successes of digital transformation initiatives, offering valuable insights for navigating the landscape of digital banking. The audience will gain deeper insights into:

• Effective approaches to crafting strategic roadmaps that align with the evolving expectations of customers and comprehensive planning to ensure successful implementation and adoption of digital transformation initiatives
• Principles of user-centric design that drive the creation of seamless and intuitive digital banking experiences
• The integration of cutting-edge technologies that accelerate digital transformation, such as AI, machine learning and blockchain
• Common challenges faced during transformation and strategies for overcoming obstacles