CXFS 2020

November 09 - 10, 2020

Renaissance Boston Waterfront Hotel, Boston MA

John Fisher, SVP, Product Design at The Northern Trust

John Fisher


SVP, Product Design
The Northern Trust

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda

Day One July 21, 2020 Setting Up for Success: Driving A CX Transformation Throughout Your Organization

Tuesday, July 21st, 2020


1:55 PM Panel: Building Your Best Design Team

Maximizing the effectiveness of your design team from the start is critical to your organization’s success. During this discussion, our UX leaders talk tactics for doing their best to prepare their teams to build in flexibility for what is to come. Our panelists will cover:
• Managing change
• Growing and sustaining a team
• Keeping UX’ers engaged and constantly refreshed to take on all the new and varied challenges that get thrown our way to solve

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