The speaker Julie Rickis was part of the previous event. To review the most recent speakers list, click here.

Julie Rickis

Head of Market Research Mass Mutual

Julie Rickis is the Head of Market Research at MassMutual with over 25 years of experience in the insurance and healthcare industries. She specializes in bringing actionable insights to partners to improve experiences and business outcomes. Her areas of expertise include customer experience, market research, operations and program management. She holds a MA in History from George Mason University.

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CXFS 2025

Julie Rickis