Day Two July 22, 2020 Channel of Choice – The Future of Customer Touchpoints
Wednesday, July 22nd, 2020
Companies spend big budgets and months of work designing exquisite experiences for users. Content doesn’t always gets a similar amount of attention, yet a good content experience can help solve UX and design issues, while a bad one can sink a superb execution. During this session, VP of Digital Strategy at J.P. Morgan, one of the world’s largest banks, will talk content strategy.
• Where does content sit in the design/UX process?
• What’s needed to do content right?