Nathan Zahm

Head of CX Alpha Vanguard

Nathan C. Zahm, CFA, FSA, is the head of CX Alpha within the Vanguard Digital Client Experience division. In his role, Nathan leads the team responsible for designing digital client experiences focused on improving client's investment outcomes through the use of client analytics, behavioral science, user experience, and financial planning.

Before assuming his current role in 2023, Nathan led Vanguard's target retirement and goals-based investing research team. He was also responsible for creating the methodology and investment strategy that powers Vanguard's target-date funds, 529 college savings plans, and other goals based investing solutions in the U.S. and abroad. His areas of expertise include investment strategy, retirement planning, and portfolio construction.

Previously, Nathan served as the head of Portfolio Construction for Vanguard's advice initiatives and was a senior investment strategist, leading teams in Vanguard's Hong Kong and Australian subsidiaries. Prior to joining Vanguard in 2011, Nathan worked at Towers Watson as a consulting actuary for large U.S. retirement plans.

Nathan earned a B.S. in economics from the University of Maryland and an M.B.A. at the Wharton School of the University of Pennsylvania. He's a Chartered Financial Analyst (CFA) charterholder as well as a Fellow of the Society of Actuaries (FSA).