Rushikesh Kulkarni

Rushikesh is the service design lead for North America and creative director of experience design at Publicis.Sapient’s Boston office. Most of Rushikesh’s work has been in the financial services sector. He has lead several large-scale digital business transformation projects for clients in B2B banking, asset management, and advisory businesses.  His leadership has helped organizations provide better service experiences and align their operations in terms of business processes, organizational structure, policies, and technology to deliver high quality experiences in a cost-effective manner. His approach to service design had helped clients acquire new customers, grow existing accounts and drive operational efficiency.