CXFS 2020

November 09 - 10, 2020

Renaissance Boston Waterfront Hotel, Boston MA

Sanjay Rajan


Director, Digital Products
First Tech Federal Credit Union

Check out the incredible speaker line-up to see who will be joining Sanjay.

Download The Latest Agenda

Day Two July 22, 2020 Channel of Choice – The Future of Customer Touchpoints

Wednesday, July 22nd, 2020


2:00 PM Case Study: How the Click & Mortar Member Journey Can be Made Real

How the Click & Mortar Member Journey Can be Made Real
How to drive personalized, seamless and secure Member Journey leveraging design and the best of breed technologies in an API economy.

Day Three - July 23, 2020 Back To The CX Future

Thursday, July 23rd, 2020


12:00 PM Case Study: How the Click & Mortar Member Journey Can be Made Real

How the Click & Mortar Member Journey Can be Made Real
How to drive personalized, seamless and secure Member Journey leveraging design and the best of breed technologies in an API economy.

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