CXFS 2025

TBA

Todd Keith

EVP, Head of UX Regions Bank

Todd Keith is an innovative leader, strategist and author who heads Regions User Experience (UX) group to create useable and delightful digital interactions that balance experiential design and customer needs with business goals. By creating and establishing an environment of collaboration, divergent thinking and trust, high-performing design teams drive innovation and user-centered design practices at the bank. The group's scope includes informing design architecture and engineering, content orchestration, and designing intuitive, accessible web and mobile front-ends with realistic behaviors across channels, browsers, and devices. Todd and team have transformed UX from a small agency-within to a full operational partner working in solution areas across the bank to enable UX processes that ensure Regions invests in building the digital products and features that customers want to make their lives better. A native of Alabama, Todd has also written The Rivers of Alabama, and Cahaba: A Gift for Generations, two books of essays focusing on the rivers of his native state, as well as Old Cahawba, a history of Alabama’s first state capital. His guidebook, Inside Guide to Birmingham, was published by Globe Pequot Press. Birmingham Then and Now, a look at the architectural history of his hometown, was published by Thunder Bay Press.

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