CXFS 2021


2019 Supporting Sponsors


Backbase is a software company specializing in multi-channel and digital experiences for retail banking, wealth management, commercial banking, cards and insurance. The Backbase Customer Experience Platform empowers financials to create a new user experience layer that streamlines their online customer interactions across multiple devices including desktops, tablets, and smartphones. Read More


Extractable is a digital experience agency, delivering intelligent design, UX and strategy to leaders in the financial services industry. Recognized for their work, results and company culture from WebAwards and The WebMarketing Association, Extractable thrives on solving complex business challenges and embraces the ever-evolving financial services customer and ecosystem. Founded... Read More


At Gamalon, we help you understand your customers no matter where they’re commenting, chatting or posting so that you can take impactful actions for your business.  Funded by one of DARPA’s largest investments in next generation machine learning, our platform reads the text of your customers messages, interprets and summarizes... Read More


Kantar is one of the world’s leading data, insight and consultancy companies. Working together across the whole spectrum of research and consulting disciplines, its specialist brands, employing 30,000 people, provide inspirational insights and business strategies for clients in 100 countries. Kantar is part of WPP and its services are employed... Read More


Luminoso’s leading natural language understanding software applies machine learning to analyze text-based data from any industry in real-time. Companies use the insights that Luminoso’s solutions uncover to streamline their contact center processes, monitor brand perception, and optimize the customer experience. Luminoso’s software can be deployed on AWS or via an... Read More


Mad*Pow is a design agency that strives to help people improve their health and wellness, improve their financial wellbeing, learn, and connect. Read More


MaritzCX™ believes organizations should be able to see, sense and act on the experiences and desires of every customer, at every touch point, as it happens. The company helps organizations increase customer retention, conversion and lifetime value by embedding customer experience intelligence and action systems into the DNA of business... Read More


MindTickle is the most comprehensive Sales Capabilities Management platform in the market and is revolutionizing how businesses prepare and train their sales teams. The company offers a modern, mobile and engaging experience for onboarding, micro-learning, skills development and coaching – a purpose built platform that companies stuck with legacy learning... Read More


The Oracle Cloud offers a complete, connected, data-driven Customer Experience (CX) SaaS application suite, plus best-in-class database PaaS and IaaS. Create next generation customer experiences with Tomorrow’s CX, Today – AI, omnichannel, mobile, personalization. Read More

Pitney Bowes

Pitney Bowes is a global technology company powering billions of transactions – physical and digital – in the connected and borderless world of commerce. We enable financial institutions to improve the customer experience through single customer view and customer engagement solutions. With a single view, banks develop a deeper understanding... Read More


SAP Customer Experience unlocks a world of digital innovation, customer value and growth that builds trusted relationships between brands and customers. Built on the foundation of the Intelligent Enterprise and powered by an open and extensible platform, the SAP C/4HANA technology suite empowers businesses to manage the complete customer experience... Read More


Stratifyd provides end-to-end customer analytics to enterprises worldwide. The company’s AI-powered platform analyzes, categorizes, and visualizes structured and unstructured data in minutes to surface unknown insights which can be used to efficiently tailor marketing efforts, increase customer acquisition and retention, improve products and services, and boost revenue. Read More


Verint is The Customer Engagement Company™, with more than 10,000 organizations worldwide – including over 80 percent of the Fortune 100 – trusting our solutions and services to power actionable intelligence across their enterprises.   Verint’s broad Voice of Customer suite empowers organizations to listen, analyze and act on VoC across... Read More

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