CXFS 2025
TBA
Services & Solutions at CXFS 2025
Sponsorship and Exhibiting opportunities sell out fast! Contact us today to reserve your place.
Want to see who sponsored with us previously? View the list here.
These sponsors were part of the previous event. To review the most recent Sponsors list, click here.
2023 Lead Sponsors
BlastX Consulting
Website: BlastX.com
BlastX Consulting provides strategic, digital experience advice and implementation services to help brands drive deeper customer relationships using data-driven insights to optimize the digital experience. Over the past 20 years, we have assembled a seasoned team of consultants with deep expertise and experience across a wide array of strategic, technical,... Read More
eGain
Website: egain.com
Infused with AI, eGain’s knowledge-powered software automates digital-first experiences for enterprises and government agencies. Pre-connected with leading CRM & contact center systems, the eGain platform delivers quick value and easy innovation with virtual assistance, customer self-service, and modern agent desktop tools. Visit www.eGain.com for more info. Read More
Finalytics.ai
Website: finalytics.ai
Silicon Valley-based Finalytics.ai is the first community financial institution platform to apply real-time big data, and machine learning in a way that can address the unique needs of prospective and current members. Its “segment-of-one” experience is based on individuals’ unique identities, orchestrating their financial journeys using dynamic segmentation and content... Read More
Medallia
Website: Medallia.com
Medallia® is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the... Read More
Simplr
Website: simplr.ai
Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool of AI-enabled agents across all customer... Read More
2023 Sponsors
Bond
Website: bondbl.com
Bond generates growth for clients by creating enduring relationships between people and brands based on intelligent connections and engaging experiences. Guided by insights from advanced research and practical commercial application through the Bond Behavioral Institute and enabled by technology through its proprietary cloud Synapze platform, Bond serves clients globally with... Read More
Concentrix
Website: concentrix.com
Concentrix Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents,... Read More
CSG
Website: csgi.com
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders... Read More
Dashbot
Website: dashbot.io
Dashbot is a Conversational Data Platform designed to help businesses unlock the valuable insights hidden within their conversational data. We ingest & transform unstructured conversational text from any channel within your business — such as agent calls, chatbot messages, emails, and SMS data — and we use advanced Machine Learning... Read More
Deloitte Digital
Website: deloitte.com/us
Deloitte Digital combines consulting + creativity to solve new problems with new ideas and unlock growth across the entire customer experience. Over 10 years ago, Deloitte Digital created a new model for a new age: an agency + a consultancy. By combining leading digital and creative capabilities with the deep... Read More
Glia
Website: glia.com
Glia redefines how businesses interact with customers. The Glia Interaction Platform unifies Digital Customer Service (DCS), traditional call center, and automation with a ChannelLess™ Architecture, empowering businesses to create the ideal mix of interactions and adapt on demand. The ability to easily shift volume between channels drives revenue, efficiency, and... Read More
Insight Partners
Website: insightpartners.com
Insight Partners is a global software investor partnering with high-growth technology, software, and Internet startup and ScaleUp companies that are driving transformative change in their industries. As of December 31, 2022, the firm has over $75B in regulatory assets under management. Insight Partners has invested in more than 750 companies... Read More
KPMG
Website: advisory.kpmg.com
Our KPMG Customer team of Customer Advisory specialists can help you understand what your customers need and transform the way your organization delivers value. Combining business experience with functional acumen, we provide you with deep economic analysis, robust customer insights and market intelligence, and strategic business direction to help you... Read More
krisp
Website: krisp.ai
Krisp’s Voice Productivity AI improves digital voice communication through audio cleansing, noise cancelation, accent localization, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp processes over 75 billion minutes of voice conversations every month,... Read More
LemonadeLXP
Website: lemonadelxp.com
LemonadeLXP is a digital growth platform that helps FIs and fintechs quickly create effective training and support tools to grow their digital banking business and maximize the ROI on their technology investments. While purpose-built for the financial industry, LemonadeLXP's engaging learning experience and effective digital support tools make it the... Read More
Liferay
Website: liferay.com
Liferay helps organizations meet their unique challenges by creating innovative, customer-centered experiences on our cloud-powered digital experience platform (DXP). Our platform is open source, which makes it more reliable and secure. Over a thousand organizations in financial services, insurance, manufacturing, healthcare and government use Liferay worldwide. Our goal is to... Read More
OPINATOR
Website: opinator.com
OPINATOR brings the human touch to Customer Experience, enabling you to boost response rates in VoC, NPS, and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand. OPINATOR’s Predictive, Prescriptive, and Text Analytics capabilities, Case Management System, and... Read More
OpsTalent
Website: opstalent.com
OpsTalent is an award-winning BPO business (offering 30 languages and operating 24/7/365). We are strategically situated in Europe’s number one outsourcing location in Poland (25% of Fortune 500 operate here). Our USP focuses on and strongly invests in our people and culture. This drives our passionate workforce, developing within them... Read More
Pathstream
Website: pathstream.com
Pathstream partners with industry-leading companies to drive millions in annual cost savings through the retention of frontline and early-career employees. Our solution empowers frontline employees to own their career growth & build their future with you, ultimately serving to reduce turnover costs, increase productivity, attract career-focused talent & build a... Read More
Shyftoff
Website: shyftoff.com
ShyftOff is a flexible, on-demand contact center platform that matches businesses with the best CX talent. We make it easier for businesses to scale up or scale down their contact center operations to meet supply demand and surge response. We are revolutionizing the traditional contact center model by allowing businesses... Read More
Stellar Elements
Website: stellarelements.com
Stellar Elements is an unconsultancy. We diagnose and execute. Technically, we’re a global design and digital development organization. Are we a design studio? Yes. Are we a development shop? Indeed. A systems integrator? Absolutely. We are all of it and more. We removed the distance between thinking and doing by... Read More
Stratifyd
Website: stratifyd.com
Stratifyd’s connected intelligence solution bridges the gap between insights and outcomes through a powerful engine that unifies all structured and unstructured data sources, surfaces hidden themes, and provides actionable intel. Unlike competing solutions, Stratifyd leverages augmented intelligence to apply unsupervised learning to analysis, enabling users to identify the blind spots... Read More
Uniphore
Website: uniphore.com
Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver... Read More