CXFS 2025
TBA
Services & Solutions at CXFS 2025
These sponsors were part of the previous event. To review the most recent Sponsors list, click here.
Elite Sponsors
Amsive
Website: www.amsive.com
Consumers signal individuality in all kinds of ways. Today marketers must listen and act on those signals. At Amsive, we give you the tools to know more and the services to do more. We give you the data and insights to know who your customers and next customers truly are.... Read More
Appnovation
Website: www.appnovation.com
Appnovation is a global, full-service digital partner that combines bold ambition with practical action to create customer-first digital solutions. Appnovation supports every phase of the digital journey, with integrated services that span across Strategy & Insights, Experience & Design, Marketing Solutions, Engineering & Product, Managed Services and Corporate Agility. Better... Read More
BlastX Consulting
Website: BlastX.com
BlastX Consulting provides strategic, digital experience advice and implementation services to help brands drive deeper customer relationships using data-driven insights to optimize the digital experience. Over the past 20 years, we have assembled a seasoned team of consultants with deep expertise and experience across a wide array of strategic, technical,... Read More
Chattermill
Website: chattermill.com
We are Chattermill. We’re on a mission to empower companies with the intelligence they need to deliver exceptional customer experience and exponential business growth. Unified Customer Intelligence platform uses cutting-edge artificial intelligence to help organizations unify and analyze their customer data at scale, better understand their customers, and deliver experiences... Read More
Coconut Software
Website: www.coconutsoftware.com
Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across North America, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Union. The result? A seamless customer experience that’s... Read More
Deloitte
Website: http://www.deloitte.co.uk
We help optimise, reinvent, and improve Life Sciences supply chains from development and planning to manufacturing and delivery. Our global team of 7,600 Life Sciences practitioners, including 500 operations specialists, means we can draw the breadth of our network and knowledge base to help our clients solve their most complex... Read More
Discuss.io
Website: www.discuss.io.
Discuss is helping leading organizations, brands and agencies across the globe turn people’s experiences into insights. Hundreds of thousands of Market Insights, CX and UX professionals trust Discuss to go beyond data points and bring in-depth insights to life across their organization in real-time, transforming customer relationships. With Discuss, hundreds... Read More
Drips
Website: drips.com
The Drips AI-powered platform enables enterprises to engage with their audiences using a conversational outreach strategy that includes human-like two-way texting, scheduled calling, and voicemail messages. Backed by a proprietary natural language processing model, the Drips platform empowers enterprises to break through the noise, capture intent, and drive meaningful outcomes.... Read More
East Bay Group/Suite Cx
Website: https://www.linkedin.com/company/suitecx/
East Bay Group and SuiteCX™ are the only combination of
world class consulting and customizable end-to-end customer experience, journey
mapping and journey analytics platform on the market, built by CX practitioners
for CX practitioners. In addition to the
most robust customer journey mapping capabilities, the platform allows you to
improve... Read More
eGain
Website: egain.com
Infused with AI, eGain’s knowledge-powered software automates digital-first experiences for enterprises and government agencies. Pre-connected with leading CRM & contact center systems, the eGain platform delivers quick value and easy innovation with virtual assistance, customer self-service, and modern agent desktop tools. Visit www.eGain.com for more info. Read More
Finalytics.ai
Website: finalytics.ai
Silicon Valley-based Finalytics.ai is the first credit union platform to apply real-time big data, and machine learning in a way that can address the unique needs of prospective and current members. Its “segment-of-one” experience is based on individuals’ unique identities, orchestrating their financial journeys using dynamic segmentation and content to... Read More
First Orion
Website: firstorion.com
First Orion is a global provider of digital call experiences for the world's leading carriers, enterprises, and mobile apps. The First Orion Call Protection Suite provides scam, fraud, and spoof protection solutions to hundreds of millions of consumers. The company's Branded Calling Suite, INFORM® and ENGAGE®, allows businesses to brand... Read More
Forethought
Website: www.forethought.ai
Forethought goes beyond traditional chatbots by infusing Human-Centered AI at each stage of the customer service journey, boosting customer satisfaction and agent efficiency alike. Now you can resolve common cases instantly, automatically prioritize and route tickets, and assist agents with relevant, AI-powered knowledge—all from one platform. Awarded “Best Company Outlook”... Read More
Front
Website: front.com
Front is a communication hub that helps teams build strong customer relationships on digital channels. In a competitive industry like financial services, timely yet thorough responses are critical to retaining business and establishing trust for referrals. Front brings traditionally siloed channels like shared inboxes, social media, phone, SMS, and chat... Read More
Glassbox
Website: www.glassbox.com
Glassbox empowers organizations to create frictionless digital journeys for their customers. Our digital experience analytics platform works in real time across mobile apps and websites to accelerate loyalty and growth. Through AI-driven visualization and analytics tools, Glassbox helps teams to prioritize customer experience and digital product enhancements from a single... Read More
Glia
Website: glia.com
Glia redefines how businesses interact with customers. The Glia Interaction Platform unifies Digital Customer Service (DCS), traditional call center, and automation with a ChannelLess™ Architecture, empowering businesses to create the ideal mix of interactions and adapt on demand. The ability to easily shift volume between channels drives revenue, efficiency, and... Read More
Hitachi Solutions
Website: www.global.hitachi-solutions.com/
Hitachi Solutions is a global systems integrator with leading capabilities in Microsoft solutions and technologies. Our professionals combine advisory services, industry and technology expertise, and implementation excellence that encompass our customers’ people, processes, business applications, and technologies to support and accelerate their data and business system modernization initiatives. Read More
IDC
Website: www.idc.com
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,200 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's... Read More
Laivly
Website: laivly.com
Meet Laivly, an attended AI platform designed specifically for contact centers. We equip friendly humans with intelligent automations to create the best customer experiences on the planet. Evolve your agents with technology to make them faster, happier, smarter, and more accurate – oh, and cooler. Much cooler. Read More
Medallia
Website: Medallia.com
Medallia® is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the... Read More
Momentive
Website: https://www.momentive.ai/solutions/
Momentive (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More... Read More
Netomi
Website: https://www.netomi.com/
Netomi is an AI-first customer experience platform that enables financial services companies to deliver the highest quality CX while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing resolution time, and increasing customer satisfaction and support quality. The patented, no-code platform... Read More
OPINATOR
Website: opinator.com
OPINATOR® - The New Experience Management: Emotional, Personalized, and Monetizable. OPINATOR brings the human touch to Customer Experience, enabling you to boost response rates in VoC, NPS and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand. OPINATOR’s... Read More
Pendo.io
Website: www.pendo.io
Pendo is on a mission to elevate the world's experiences with software. From Fortune 500 enterprises to B2B tech startups to educational institutions and healthcare systems, organizations around the world use Pendo to achieve a common goal—to accelerate and deepen software product adoption Read More
Qualtrics
Website: www.qualtrics.com
Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business– customer, employee, product, and brand. Over 11,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience... Read More
Reltio
Website: http://www.reltio.com
At Reltio, we believe data should fuel companies’ success, not hold them back. Our first-of-its-kind, cloud-native platform unifies multi-source, siloed data into a single source of trusted information for any data domain. Agile enough to fit any company’s needs, it can flex at will – for accelerated data value creation,... Read More
SIGFIG
Website: SigFig.com/home
SigFig is a financial technology company that builds software to help financial institutions get closer to their customers. We're obsessed with something we call Customer Closeness: the outcome of a company identifying the needs of their customers and providing relevant, impactful solutions in the way that shows an understanding of... Read More
Silvertech
Website: www.silvertech.com
SilverTech is a full-service digital marketing and technology company that is redefining how businesses engage with and understand their customers. With 25 years helping major brands in financial services, utilities, higher education, tourism, government, and other industries grow with digital – we’ve proven our advanced digital competencies in web design... Read More
Simplr
Website: simplr.ai
Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr's digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool of AI-enabled agents across all customer... Read More
Uniphore
Website: uniphore.com
Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver... Read More
unitQ
Website: www.unitq.com
unitQ turns qualitative user feedback into data-driven insights that help companies like Spotify, Strava, Pandora, and AppLovin improve product quality. unitQ consolidates feedback across support tickets, social media, app reviews into a central repository. Our AI-driven platform automatically buckets them into hundreds of granular categories, and visualizes trends over time.... Read More
Voxpopme
Website: https://site.voxpopme.com/
Voxpopme is the world’s #1 video feedback solution. We help our customers build great brands, products, and experiences by connecting with consumers through real-time video feedback. The Voxpopme platform is where the action happens. Our best-in-class technology is intuitive, secure, and makes video infinitely scalable. We help market research and... Read More
Zendesk
Website: https://www.zendesk.com/
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. Zendesk for Financial Services is a complete customer experience solution enabling institutions to deliver secure and personalized services that build strong relationships with their clients. With... Read More
Sponsorship and Exhibiting opportunities sell out fast! Contact us today to reserve your place.
Want to see who sponsored with us previously? View the list here.